Testimonials

Excellent
Based on 64 reviews
Alex Henderson
Alex Henderson
27. December, 2023.
Kevin and Andy are the best team to work with to install a new hybrid heat pump. From the heat loss survey through to installation was about 4 weeks and the work they did was of extremely high quality. They’ve really helped me reduce my bills but also get a new reliable and well installed system in place that provides great heating and loads of hot water. I cannot recommend them highly enough. Two of the best Heat Geeks that’s for sure!!
Emma Joy Henderson
Emma Joy Henderson
28. August, 2023.
Excellent service from Top Plumb! Very happy with the new boiler installation. From start to finish the team were professional, helpful, friendly and super efficient at their work. They definitely know what they're doing. Would highly recommend! Thank you!
Nick Turner
Nick Turner
12. October, 2022.
The team were friendly professional and very conscientious cleaning up every evening and were fun to have around the house.
Chris Edwards
Chris Edwards
23. September, 2022.
Fantastic service, a member of the top plumb team (Kevin) was in the area and so made the repair within a few hours of the request. Kevin was professional and friendly. I will be contacting Top Plumb again i am sure.
Richard McCabe
Richard McCabe
23. September, 2022.
Right from first contact the team were helpful, professional and welcoming. All communication was really clear, simple and easy for me to understand what the issues were, the options I could choose and then there were clear and simple prices and next steps. My daughter has leukaemia and was having a tough day when they turned up and they couldn’t have done more to accommodate us all. We had some issues, as with anything, and at every stage it was well communicated and helpful. Can’t ask for more. I just found the whole experience simple, friendly and like we were in good hands from start to finish. Heating, rads and shower is perfect now, thank you!
Catharine Pusey
Catharine Pusey
16. September, 2022.
This company installed a new boiler and came back after a week to fit a part they had forgotten. Over the next six months we repeatedly asked for help to diagnose and correct a major malfunction. The company did not visit but told us many times that we should have all of pipework in the house replaced (it was working perfectly) and learn how to use the controls properly (we had). They eventually asked us not to contact them again. Finally another technician diagnosed that our problem was caused by Top Plumb joining the pipes to the boiler in the wrong order and he fixed it. Whilst anyone can make a mistake, we found this company's approach to customer service unacceptable and cannot recommend them.
Meghan Thompson
Meghan Thompson
15. September, 2022.
Top Plumb has replaced my old boiler with a new, efficient model that is hydrogen-ready and can work with a heat pump. They have worked hard all week. Handled all the unexpected problems that inevitably come up with professionalism, speed and expertise. They have been easy to have in the home and have been considerate of us as they do their work. I'm especially impressed with how well-versed they are with eco-friendly heating solutions and appreciate the time Andy's spent to explain to me the best ways to upgrade our home. I would highly recommend Top Plumb to everyone!
Diane Haywood
Diane Haywood
27. October, 2021.
Great service from initial first visit to installation. Thanks to all the guys, Kevin,John,and Ben. Would recommend this company absolutely brilliant. Thank you again.
Chris Bowmer
Chris Bowmer
12. July, 2021.
I was looking to make space and put all the hot water things in the loft along with fitting some new radiators and installing a Nest system. Really exceptional service, they: - turned up to quote the day after my initial enquiry - provided a really detailed quotation for materials and labour - had everything done in three days - solved problems on the go (and kept me informed) - fitted floor protection to all areas during the works - helped me save money on certain products I had requested - cleared up each night - fitted a temp supply to keep the water running All in all the solution they provided is vary economical on space with neat pipework and everything labelled. As I was working when they finished the works they also came back at the weekend to teach me how to use it all (which must have involved some patience)! Affordable, professional, hassle free and friendly!

What our customers say

We welcome reviews on Google, but sometimes we get comments from other sources. You can see some of them below.

Excellent work

Excellent work and efficient service throughout. Would recommend your company and would use you again. Mrs Lewis Repairs, Hemel Hempstead

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Opening times

We're closed at the moment. Send us a message.
Mon:8.30am – 4pm
Tue:8.30am – 4pm
Wed:8.30am – 4pm
Thu:8.30am – 4pm
Fri:8.30am – 4pm
Sat:Closed
Sun:Closed
Gas Safe plumber
Registration no. 525148